1. Scope
These terms cover the marketing website at plynf.com and the optional hosted product Plynf Cloud. The self-hosted runtime is licensed separately under Apache 2.0, which takes precedence whenever the two would conflict.
2. Acceptable use
You may use Plynf for any lawful purpose. You may not use it to operate or facilitate:
- Distribution of malware, phishing, or unsolicited bulk communication
- Generation of child sexual abuse material
- Targeted harassment of identifiable individuals
- Workloads that violate the OpenAI, Anthropic, or other model-provider policies you connect through us
- Resale of compute capacity as a generic LLM proxy
We will suspend accounts that breach the above. Egregious cases trigger immediate termination and a notice to the relevant authorities.
3. Your content
Anything you put into a workspace stays yours. We do not claim ownership, do not use it to train models, and do not share it with third parties beyond what is needed to operate the service (e.g., the model providers you explicitly route through us).
You are responsible for ensuring that you have the right to process the data you store. We are not a substitute for legal review of your own data handling.
4. Service level
Plynf Cloud targets 99.9% monthly uptime on the standard tier and 99.95% on enterprise. The status page is at status.plynf.com. If we miss the target for a given month, enterprise customers receive automatic service credits per the SLA addendum.
5. Fees and refunds
Cloud pricing is published on the pricing page. We bill monthly in arrears. You can cancel at any time and we will pro-rate the unused portion of the current period. Enterprise contracts override this clause where they conflict.
6. Warranty disclaimer
The service is provided "as is" without warranties of any kind beyond those that cannot be disclaimed under applicable law. Your local consumer-protection laws still apply where mandatory.
7. Liability cap
Our aggregate liability for any twelve-month period is limited to the fees you paid us during that period, except for liabilities that cannot be limited by law (such as those for willful misconduct or gross negligence).
8. Termination
Either party may terminate the agreement with 30 days notice. On termination we will provide a full data export window of 30 days, after which the data is permanently deleted.
9. Governing law
These terms are governed by the laws of the Federal Republic of Germany. Place of jurisdiction is Munich, to the extent permitted by mandatory consumer-protection rules.
10. Changes
Material changes are emailed to every account holder at least 30 days in advance. Continuing to use the service after that date constitutes acceptance.
11. Contact
legal@plynf.com. Postal address on the imprint page.